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Insurance & Payment Options

Delta Medical Transportation works with Medicaid, Medicare Advantage, private insurance, and workers' compensation to make medical transportation accessible and affordable for every patient in New Jersey.

Need help verifying your coverage? Call us today

(973) 389-3110

Medicaid / NJ FamilyCare Coverage

New Jersey Medicaid, administered through the NJ FamilyCare program, covers non-emergency medical transportation (NEMT) for eligible members. If you are enrolled in NJ FamilyCare and need transportation to a Medicaid-covered medical appointment, you may qualify for wheelchair van or ambulance transport at no cost to you.

Medicaid NEMT in New Jersey is coordinated through transportation brokers who authorize and schedule rides. Delta Medical Transportation is an approved provider working with these brokers to deliver safe, reliable transport for Medicaid members throughout Northern New Jersey, including Passaic County, Bergen County, Essex County, Hudson County, and Morris County.

Covered trips include transportation to doctor appointments, dialysis treatment, physical therapy, specialist visits, hospital follow-ups, and other medically necessary services. To arrange Medicaid-covered transport, contact your NJ FamilyCare transportation broker or call Delta Medical Transportation at (973) 389-3110 and we will guide you through the process.

Medicare Coverage & Limitations

Original Medicare (Parts A and B) does not typically cover non-emergency medical transportation. Medicare Part B only covers ambulance transport when it is medically necessary and the patient cannot be safely transported by other means.

However, many Medicare Advantage (Part C) plans now include NEMT as a supplemental benefit. These plans may cover a set number of one-way trips per year for medical appointments. If you have a Medicare Advantage plan, review your plan's Summary of Benefits or call the plan's member services line to confirm whether non-emergency medical transportation is included.

Delta Medical Transportation works with multiple Medicare Advantage plans in New Jersey. If your plan covers NEMT, call us and we will coordinate your ride, handle the paperwork, and get you to your appointment on time.

Private Insurance

Some private health insurance policies cover non-emergency medical transportation, especially for recurring treatments such as dialysis, chemotherapy, and post-surgical rehabilitation.

Coverage and co-pay amounts vary widely between carriers and plan tiers. We recommend calling your insurer to ask whether NEMT is included in your benefits. Our team can also assist you with this process.

Workers' Compensation

If you were injured on the job, New Jersey workers' compensation insurance covers medical transportation related to your workplace injury. This includes rides to doctor visits, physical therapy, specialist consultations, and follow-up appointments.

Delta Medical Transportation provides wheelchair van and ambulance transport for workers' compensation cases. Your employer's insurance carrier handles payment directly.

Self-Pay / Private Pay

No insurance? No problem. Delta Medical Transportation offers competitive self-pay rates for all of our services. Whether you need a one-time ride to a medical appointment or recurring weekly transport, we provide transparent pricing with no hidden fees.

Call us at (973) 389-3110 for a free quote, or fill out our online estimate form below.

How to Verify Your Coverage

  1. 1Call your insurance provider and ask if NEMT is a covered benefit under your plan.
  2. 2Ask about prior authorization requirements and any trip limits per year.
  3. 3For Medicaid, contact NJ FamilyCare or your assigned transportation broker.
  4. 4Call Delta Medical Transportation at (973) 389-3110 and we will help you navigate the process.

Payment Methods We Accept

Medicaid / NJ FamilyCare

Through authorized transportation brokers

Medicare Advantage Plans

Select plans with NEMT benefits

Private Insurance

Plans that include NEMT coverage

Workers' Compensation

Work injury-related medical trips

Credit & Debit Cards

Visa, Mastercard, American Express

Cash Payment

Accepted for all private pay trips

Frequently Asked Questions

Common questions about insurance and payment for medical transportation

Does Medicaid cover medical transportation in New Jersey?

Yes. New Jersey Medicaid (NJ FamilyCare) covers non-emergency medical transportation (NEMT) for eligible members who need rides to and from covered medical appointments. Transportation must be to a Medicaid-covered service and is typically coordinated through a transportation broker such as ModivCare (formerly LogistiCare). Delta Medical Transportation works with Medicaid brokers to provide wheelchair van and ambulance transport for NJ FamilyCare members.

Does Medicare pay for non-emergency medical transportation?

Standard Medicare (Part B) generally does not cover non-emergency medical transportation. However, some Medicare Advantage (Part C) plans include NEMT as a supplemental benefit. If you have a Medicare Advantage plan, check with your plan administrator to see if medical transportation is included. Delta Medical Transportation can help you verify your Medicare Advantage benefits.

Can I use private insurance for medical transportation?

Some private health insurance plans cover non-emergency medical transportation, particularly for post-surgical discharge, recurring treatments like dialysis or chemotherapy, and medically necessary trips. Coverage varies by plan and insurer. Contact your insurance provider to confirm your benefits, or call Delta Medical Transportation at (973) 389-3110 and we will help you check.

Does workers' compensation cover medical transportation?

Yes. Workers' compensation insurance in New Jersey covers medical transportation when the trip is related to a workplace injury or illness. This includes rides to doctor appointments, physical therapy, specialist visits, and follow-up care related to your workers' comp claim. Delta Medical Transportation provides wheelchair van and ambulance transport for workers' compensation patients.

How do I verify my insurance coverage for medical transportation?

Call Delta Medical Transportation at (973) 389-3110 and our team will help you verify coverage. You can also contact your insurance company directly and ask whether non-emergency medical transportation (NEMT) is a covered benefit under your plan. For Medicaid members, contact NJ FamilyCare or your assigned transportation broker.

What if I don't have insurance? Can I still use your services?

Absolutely. Delta Medical Transportation offers private pay (self-pay) options for patients who do not have insurance coverage for medical transportation. We provide transparent, competitive pricing and accept cash, credit cards, and debit cards. Call us at (973) 389-3110 for a quote.

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