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NJ ↔ NYC Hospital Transport

Medical Transport from New Jersey to NYC Hospitals

Scheduled, door-to-door wheelchair van and non-emergency stretcher transport from anywhere in New Jersey to Manhattan's specialty hospitals — for treatment, surgery, and follow-up care, with the return trip coordinated.

Call (973) 389-3110

Crossing the Hudson for Specialized Care

New Jersey has excellent hospitals — but for certain complex or specialized care, many patients choose to travel to a Manhattan flagship: cancer treatment, complex orthopedic and spine surgery, advanced cardiac and neurological care, transplant, and clinical trials. A great many of these are recurring visits — chemotherapy and radiation cycles, infusions, pre-op and post-op appointments, and physical therapy after surgery — which is exactly what scheduled non-emergency medical transport is built around.

Delta Medical Transportation provides wheelchair van and non-emergency stretcher transport from all 21 New Jersey counties into Manhattan. The patient stays in one vehicle, with one driver, from their front door to the hospital entrance and back — no driving, no tunnels, no Manhattan parking, and no transfers.

Manhattan Hospitals We Serve

Memorial Sloan Kettering Cancer Center (MSK)

Upper East Side, Manhattan

One of the nation's leading cancer centers — a destination for complex and rare cancers, surgery, radiation, and clinical trials. Often recurring chemo and radiation visits.

NYU Langone Health

Kips Bay, East Side, Manhattan

Nationally recognized for neurology and neurosurgery and for heart and vascular care, plus transplant and complex surgery.

Hospital for Special Surgery (HSS)

Upper East Side, Manhattan

The leading destination for orthopedics and rheumatology — joint replacement, spine, and complex orthopedic surgery. High need for careful post-op transport.

Mount Sinai Hospital

Upper East Side, Manhattan

Renowned for cardiology and geriatrics alongside broad complex and specialty care.

NewYork-Presbyterian (Columbia & Weill Cornell)

Washington Heights & Upper East Side

Comprehensive academic medical care across nearly every specialty. The Columbia campus near the George Washington Bridge is a natural fit for Bergen and Passaic patients.

Several of these systems also operate New Jersey outpatient locations; we transport to the Manhattan campuses for the complex and surgical care patients travel for.

Planned Routes & the Return Trip

Which way we cross the Hudson depends on where the hospital is. For Upper Manhattan destinations like NewYork-Presbyterian/Columbia in Washington Heights — closest for Bergen and Passaic patients — we take the George Washington Bridge. For the Upper East Side cluster (Sloan Kettering, HSS, Weill Cornell), Mount Sinai, and NYU Langone, the Lincoln Tunnel into Midtown is usually the route, convenient from Hudson and Essex. We time the crossing around traffic so you arrive comfortably ahead of your appointment.

From southern Hudson County and the Newark area, the Holland Tunnel into Lower Manhattan is sometimes the better crossing, depending on traffic and where the appointment is. All three crossings charge a toll entering New York, and the approaches back up at rush hour. Give us the appointment time and the exact building address when you call, and we price the round trip from there.

The return trip matters just as much as getting there. After procedures involving sedation or anesthesia, hospitals require an arranged ride for discharge, and a rideshare or a patient driving themselves often isn't accepted. We book the return leg together with the trip in and coordinate the pickup around when you are actually discharged, not a fixed clock time; if a procedure or infusion runs long, the family or the nurse calls dispatch, which answers 24/7. On the way home, your driver helps you from the hospital entrance all the way back inside your home.

Drop-Off and Pickup at a Manhattan Medical Campus

The big Manhattan medical centers are not single buildings. Memorial Sloan Kettering, NYU Langone, Mount Sinai and NewYork-Presbyterian each run outpatient centers, infusion suites and doctors' offices in separate buildings, some of them several blocks from the main hospital. The hospital's name is not enough to find the right door — the street address, building and floor on the appointment letter or patient portal are what we route to, so have them ready when you book.

Hospital entrances in Manhattan sit on busy streets, and the place to stop is usually a short drop-off lane or the curb out front. That is exactly where a frail patient should not be left on their own. Our service is door-to-door: the driver brings the patient from the vehicle to the hospital entrance, and with door-through-door assistance — ask for it when you book — all the way inside to the check-in or registration desk. On the way home, the driver meets the patient at the hospital and brings them back inside the house.

What to bring

  • The appointment letter or portal page showing the building address, floor and time
  • Photo ID and every insurance card, primary and secondary
  • A current medication list with doses, plus any medication due during a long day
  • Any referral, records or imaging disc the new doctor's office asked for
  • A charged phone, and the name and number of whoever is taking the discharge instructions

When you call, also tell us how the patient gets around (walker, their own wheelchair, or bed-bound), whether there are steps at home, and whether the visit involves sedation, so the right vehicle and the return leg are planned from the start.

Wheelchair Van or Stretcher for a Long City Ride

With traffic at the crossing and across town, a trip into Manhattan can mean a long time in the vehicle each way, and on treatment days the patient makes it already tired or recovering. A wheelchair van suits a patient who can sit upright in their own wheelchair for the whole ride; they stay in the chair, secured in the vehicle, from the house to the hospital entrance. A stretcher is the better choice for a patient who cannot sit that long, is bed-bound, or has positioning restrictions after hip or spine surgery. If you are unsure which the patient needs, ask the surgeon's office or the discharge nurse before you book.

On private-pay trips, one companion rides with the patient at no additional charge. At a large Manhattan hospital that person is a real help: handling check-in, hearing what the doctor says, and carrying the discharge paperwork home. Tell dispatch when you book so the seating is planned. For patients in the middle of cancer treatment, our chemotherapy transport page covers treatment-day rides in more detail.

Arriving from Farther Away

Not every patient headed to a New York hospital starts at home in New Jersey. When a patient flies in by air ambulance before an admission, we provide the ground leg from the aircraft to the hospital; Delta does not operate or arrange the flight itself. If the flight lands at Teterboro, the Bergen County airport that handles much of the New York area's private aviation, our Teterboro medical transport page explains how those pickups work.

For a patient traveling by road from another state to be treated in the city, or going home a long way off afterward, see long-distance medical transport.

Frequently Asked Questions

Why would I use medical transport instead of driving to a NYC hospital?

These are non-emergency, pre-planned visits for patients who are stable but need mobility help or an accessible vehicle. Driving into Manhattan, managing the tunnels or bridge, parking near a hospital, and physically assisting the patient is a lot for a family — especially for recurring treatment like chemotherapy, radiation, or post-surgery physical therapy. We handle the whole trip door to door so the patient and family can focus on the appointment.

Can you bring me home after a procedure with sedation?

Yes — this is one of the most important reasons to pre-book NEMT. After many procedures (biopsies, scopes, infusions, anything with anesthesia or sedation), the hospital requires a responsible adult and arranged transport for discharge, and a self-driven car or rideshare often isn't accepted. We book the return leg with the trip in; if the day runs long, call dispatch.

Which route do you take across the Hudson?

It depends on where in Manhattan the hospital is. We use the George Washington Bridge for Upper Manhattan hospitals like NewYork-Presbyterian/Columbia (closest for Bergen and Passaic), and the Lincoln Tunnel for the Upper East Side cluster (Sloan Kettering, HSS, Weill Cornell), Mount Sinai, and NYU Langone. We plan the crossing and timing around traffic so you arrive on time.

Do you provide wheelchair and stretcher transport for these trips?

Yes. We provide wheelchair-accessible van transport for seated, mobility-impaired patients and non-emergency stretcher transport for patients who must travel lying flat. Both are scheduled, non-emergency services — no ambulance required.

Can you set up rides for a full course of chemotherapy or radiation in the city?

Yes. Instead of booking each visit separately, call dispatch to set up a recurring schedule for the course of treatment, using the calendar the treatment team gives you — radiation is often scheduled on weekdays for several weeks, and chemotherapy and infusions run in cycles. When a cycle is pushed back, for low blood counts for example, or a follow-up visit is moved, call dispatch and the standing rides are changed to match.

How is transport to a New York hospital paid for?

For private pay, call (973) 389-3110 for a free quote on the round trip. The quote reflects the distance, whether the patient rides in a wheelchair van or on a stretcher, the tolls on the route, and the time of day you are crossing. We also take Medicare Advantage plans, private and commercial insurance, and workers' compensation, and we provide itemized invoices veterans can submit for VA travel pay. Whether a particular plan covers a trip into New York depends on the plan, so call the number on the member card before the appointment. NJ FamilyCare (Medicaid) rides are arranged through ModivCare.

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