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Bergen County Guide

Non-Emergency Medical Transportation in Bergen County, NJ

Your guide to hospitals, dialysis centers, and Medicaid rides in Bergen County — and how to book wheelchair van or stretcher transport, whether it's covered by NJ FamilyCare or arranged privately.

Call (973) 389-3110

County Seat

Hackensack

Population

955,732 (2020 Census) — New Jersey's most populous county

Bergen County is New Jersey's most populous county and one of its most concentrated for healthcare. With Hackensack University Medical Center at its core and a dense cluster of hospitals around Paramus, the county generates an enormous amount of non-emergency medical transportation (NEMT) — recurring dialysis runs, rides to oncology and cardiac appointments, and hospital discharges home or to rehab. This guide covers where Bergen County residents receive care and how to arrange safe, reliable transportation to it.

Delta Medical Transportation serves every Bergen County community with wheelchair-accessible vans and non-emergency stretcher transport, from Hackensack, Paramus, and Fort Lee to Teaneck, Englewood, and the northern Pascack Valley towns. Whether a ride is covered by Medicaid through the state broker or arranged privately, the goal is the same: on-time, door-to-door, dignified transport.

Medical corridors: The Route 17, Route 4, I-80, and Garden State Parkway corridors around Paramus and Hackensack form the county's densest medical zone — Paramus alone hosts multiple hospitals plus major outpatient and dialysis centers.

Bergen County Hospitals We Serve

Hackensack University Medical Center

Hackensack, NJ

Hackensack Meridian Health flagship and one of New Jersey's largest hospitals; home to the John Theurer Cancer Center.

Englewood Health

Englewood, NJ

Acute-care hospital and academic medical center serving eastern Bergen County.

Holy Name Medical Center

Teaneck, NJ

Independent community medical center with a broad range of inpatient and outpatient services.

The Valley Hospital

Paramus, NJ

Valley Health System's hospital, which relocated to a new Paramus campus in 2024.

Bergen New Bridge Medical Center

Paramus, NJ

One of New Jersey's largest hospitals, with acute care, behavioral health, and long-term care.

Hackensack Meridian Pascack Valley Medical Center

Westwood, NJ

Community hospital serving the Pascack Valley region of northern Bergen County.

Dialysis Centers

DaVita and Fresenius Kidney Care operate dialysis centers across Bergen County — from Hackensack and Maywood to Paramus, Englewood, and Teaneck. Recurring dialysis transport is one of our most common services here, and rides three times a week can be set up as a standing order.

Rehabilitation, Cancer & Specialty Care

Kessler Institute for Rehabilitation – Saddle Brook

Saddle Brook, NJ

Inpatient rehabilitation at one of New Jersey's leading rehab hospital systems.

John Theurer Cancer Center

Hackensack, NJ

Major oncology and infusion center at Hackensack University Medical Center.

How Bergen County Medicaid Members Get Rides

Most Bergen County residents on Medicaid are enrolled in NJ FamilyCare. For all five NJ FamilyCare health plans, non-emergency medical transportation is arranged through the same statewide broker, ModivCare (formerly LogistiCare). To book a covered ride, call ModivCare at 1-866-527-9933 at least two business days before the appointment. Recurring trips such as dialysis can be set up as a standing order.

For the full step-by-step process — booking, standing orders, the "Where's My Ride?" line, and how to file a complaint — see our ModivCare NJ guide and our NJ Medicaid NEMT guide. When a trip isn't covered or you need a guaranteed pickup, Delta Medical Transportation also offers private-pay transport — call (973) 389-3110.

Frequently Asked Questions

Do you provide medical transport to Hackensack University Medical Center?

Yes. We transport patients to and from Hackensack University Medical Center and the John Theurer Cancer Center, as well as Englewood Health, Holy Name, The Valley Hospital, and every other Bergen County facility — for appointments, treatment, and hospital discharge.

How do Bergen County Medicaid members arrange rides?

NJ FamilyCare members in Bergen County arrange covered rides through ModivCare, the statewide Medicaid transportation broker, at 1-866-527-9933. See our ModivCare guide for the full step-by-step process, including standing orders for dialysis.

Can you set up recurring dialysis transportation in Bergen County?

Yes. We specialize in recurring, three-times-weekly dialysis transport across Bergen County and can coordinate a standing order so your rides are confirmed for every session.

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